Introduction
At Casa-Smart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, website, or smart home systems.
Information We Collect
We collect information that you provide directly to us, including: name, email address, phone number, home address, and payment details when you make purchases or request services. We also collect device usage data from your smart home system to improve functionality and provide technical support.
How We Use Your Information
We use your information to provide and improve our services, process your orders, communicate with you about appointments and updates, troubleshoot technical issues, and send marketing communications (with your consent).
Data Security
We implement industry-standard security measures including encryption, secure servers, regular security audits, and access controls. Your smart home data is encrypted both in transit and at rest, ensuring maximum protection against unauthorized access.
Information Sharing
We do not sell your personal information to third parties. We may share your information only with service providers who help us operate our business, when required by law, or with your explicit consent.
Your Rights
You have the right to access your personal data, request corrections or deletions, opt-out of marketing communications, and request data portability. To exercise these rights, contact us at info@wireless.sa.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at info@wireless.sa or via WhatsApp at +966 59 890 4919.