2-Year Warranty
Comprehensive coverage for your peace of mind
Last updated: January 10, 2026
At Casa-Smart, we stand behind the quality of our products and services. Every installation comes with a comprehensive 2-year warranty covering equipment, workmanship, and technical support.
What's Covered
- All smart devices and equipment installed by Casa-Smart
- Installation workmanship and integration
- Free replacement of defective components
- Free technical support via WhatsApp and phone
- Software updates and firmware upgrades
- Remote troubleshooting and configuration support
What's Not Covered
- Damage caused by misuse, accidents, or neglect
- Unauthorized modifications or repairs
- Natural disasters, power surges, or electrical issues
- Normal wear and tear (e.g., battery degradation)
- Damage caused by third-party devices or software
- Products purchased from unauthorized sellers
How to Make a Warranty Claim
Contact our support team via WhatsApp at +966 59 890 4919
Provide your order number and describe the issue
Our technician will diagnose the problem (remotely or on-site)
We'll repair or replace the defective item within 7 business days
Our Commitment
We're committed to ensuring your smart home system works flawlessly. If you experience any issues during the warranty period, our team will resolve them quickly and professionally. Your satisfaction is our top priority.
Questions About Your Warranty?
Contact our support team at info@wireless.sa or via WhatsApp at +966 59 890 4919. We're here to help!